Often end users will ask about adding a printer to their existing scale or perhaps to a new system they are requesting. And quite often the end user is under the impression that adding a printer to a scale is as simple as going to the electronics store and buying a computer printer and plugging it into the scale via USB. Unfortunately, adding a printer to a scale system is not usually a plug and play application.
So to answer the question, why is my label or ticket printer not working with my indicator? Let’s take a look at the answer provided by Cardinal Scale. Label printers come from the factory set in a graphics mode (called page mode) while Cardinal indicators send data in a line mode from the print tab setup. It is often possible to set the label printers to line mode, but this can be difficult and is ultimately the less effective option. We recommend creating a graphic-type ticket using Cardinal’s nControl software that can be used to create custom headers and set font sizes. This has been proven to work well with the label printers that Cardinal sells. Works great when designing print outs for indicators such as the 190, 205, 210, or 225.